Service Requests

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Submit service requests online.

Submitting service requests couldn’t be easier with our online platform powered by Service Online Solutions.

First time submitting a service request?

Watch the tutorial to learn how to submit a service request in less than 10 minutes.

Need assistance with your home warranty?

For all warranty support, please submit a warranty request through our SOS platform.

Warranty Protection

Quality Builders Warranty +
Heritage Custom Homes

Quality Builders Warranty (QBW) is the nation’s premiere provider of 10-year home warranty services.  Through QBW, you're able to enjoy the security of a 10-year home warranty backed by Liberty Mutual.  After your build is complete, you'll work directly with QBW to address all of your warranty needs. QBW only chooses to work with builders of integrity, and we at Heritage Custom Homes are proud to be among their partners!

Coverage Details

Explore everything included in your 10 year QBW policy,  and view a digital diagram of your home's coverage.

View Warranty

Have questions about your warranty? No sweat! View a digital copy of your Warranty Agreement.